Bespoke Courses2018-04-06T10:24:43+00:00

Bespoke Courses


Contact us about our bespoke in company CIPS programmes for 8 or more students, designed and scheduled to meet with your current and future business needs .

You the client can set the pace for your employees and the period of time that best suits the changing demands of your business. In addition the content for our bespoke courses can be designed to reflect your preferred subject options from the CIPS training learning ladder.

The obvious benefit of our in house courses includes excellent value for money plus, we can also arrange in house options at weekends to reduce the impact on office hours if required.

Procurement Short Courses

Our highly rated procurement short courses are in big demand and receive exceptional feedback on their relevance and creative approach to enhancing the skills of procurement professionals.

Delivered in house to groups of 8 or more these workshops are designed to be highly engaging
with tools and techniques that are current, practical and designed to improve efficiencies and productivity in the business and organisation.

Delivered by MCIPS qualified industry specialist tutors and consultants you are guaranteed the highest level of expertise and knowledge delivered in a way that will keep you engaged at every level, supported by our outstanding study centre team.

One Day Masterclass
Venue: Various
Date: TBA | Time: TBA


This course summarises the fundamentals of the English legal system related to the expression of the free will of bargaining and entering into legally binding and valid agreements. This will enable participants to understand how best to mitigate risk for their organisation’s and how their processes relate to contractual law.

Topics covered
1. What is Contract Law?
2. What Terms and Conditions should I include in my Contract?
3. What does a contract need to be legally binding?
4. How can I use Implied Terms?

Investment: £299 plus vat per delegate. Lunch and all refreshments will be provided.

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CBT-img-05-800x533Negation is a complex art form. Too many negotiators leave potential value on the table, and settle for lesser deals by taking an adversarial, win-lose approach to negotiations. In this interactive course, you will acquire a framework, tools, techniques, and skills for maximising the value of your negotiated outcomes by effectively navigating the negotiation process from setup to commitment to implementation. A mock negotiation helps you put the tools and techniques into place and practice these with a real-life scenario. Suitable for all employees who are involved in negotiating either internally with stakeholders or externally with suppliers.

Who should attend?

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Every day, in every situation whether it be business or pleasure individuals persuade or influence each other. However many people miss or bungle opportunities to influence and relationships can suffer as a result. It is important to learn the skills to be able to ethically persuade key stakeholders, be it suppliers, internal customers or senior management. The ethical approaches learned in this course can all be used for the long term in your organisation, and actively increase results and strengthen relationships.



We take a science-based approach to persuasion. This means that everything we teach is based on academic research—peer-reviewed journals or academic institutions. We will share the fascinating science experiments created by Dr Robert Cialdini and his peers

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Most people have no idea that the majority of our communication is nonverbal. In other words, it’s not what you say, it’s how you say it. If you go into a pitch, interview or date and only focus on the words you use, you are leaving your most powerful tool behind. Research has found that the right nonverbal cues help you portray higher levels of:


Should you be interested in achieving your full potential we offer a range of tailored approaches, from 1 hour, 3 hour and 6 hour workshops to meet your needs. Topics include the science of sales, reading micro-expressions, Human Lie Detection, and Non-Verbal Negotiating.

In-Company Training
This programme can be delivered in house to cater for specific requirements, subject to a minimum number of 8 delegates.

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Demand Management
Methodology Topic
Presentation from tutor, including hand-outs and interactive slides Understanding the very different interpretations of capacity and demand. Developing a knowledge of differing stock and services such as WIP and perishable items.
Exercise Brainstorming race on negotiation resources, roles & agenda
Presentation from tutor, including hand-outs and interactive slides Understanding ways of managing demand. Leading and chasing, smoothing and VMI models. Dependent and independent demand. JIT and pull/ push processes
Exercise One piece flow exercise – value over volume
Presentation from tutor, including hand-outs and interactive slides Forecasting models and methodology – time series analysis, regression and weighted average ( depending on skill level of the group this will be tailored)
Exercise Groups to create a capacity plan that minimises stock and maximises efficiency and effectiveness
1 hour negotiation preparation 30 minute mock negotiation Pareto and ABC analysis, stock holding and economic order quantity. Incentivising purchases and manipulating demand. Offering a complete demand solution for a given case study. Maximising capacity through economic management without additional cost. Rising to future demand requirements and delivering a demand strategy.
Exercise Tutor led questions and answers to clarify learning, and give feedback on what worked well, or what failed to achieve the best outcome.

Managing the expectations of our customers is pivotal in securing repeat custom and long servicing relationships. This course will take the student through the definition and classification of demand analysis and management using a number of key models and theories. If resources permit our students will be able to simulate capacity and demand for a case organisation and learn to make key capacity and demand decisions within the model with which to inform business decision making. We’ll also look at forecasting and basic statistical techniques as well as demand control methodologies and possibly category management if this fits the profile of learning.

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Risk Management
Methodology Topic
Presentation from tutor, including interactive slides Defining risk – probability and impact, hazards and hedging.
Exercise From a list of statistical occurencies ranking hightly likely and most impact – i.e Winning the Lottery, Aircraft crash etc – Discussion about perceived and actual risk and need for quantification.
Presentation from tutor, including interactive slides Business risks and their treatment. Financial Risks – case study Enron – Fraud and its effects. Contract risks and cases. Risk of the next alternative. Quantifying risk
Exercise FMEA – create a risk register from a sample case study in pairs/ small groups
Presentation from tutor, including interactive slides Contingencies and business continuity – dealing with known risks and their occurrence. Detection and prioritisation
Presentation from tutor, including interactive slides Risk examples – several clips which identify business risk including Heathrow T5 Case study for general discussion.
Exercise RAG Treatment – make a RAG chart of risks you identified in the Heathrow case.
Presentation from tutor, including interactive slides Risk Models – Four T’s model – Treat, Tolerate, Transfer Terminate. A look at how risk is ameliorated.
Exercise Risk v Reward exercise – what would you do for a biscuit? Tough questions.
Presentation from tutor, including interactive slides Living with business risk and using it to your advantage
Closing and conclusive statements – underpinning the key learning outcomes.
Exercise Tutor led questions and answers to clarify learning. Close down conversation and experience sharing
Understanding Risk?

We all have something to say about risk. We live with risk all our lives yet risk, and particularly business risk, is difficult to quantify, identify and manage. This short course takes the learner through the topic of risk and links to reward, alternative actions, risk acceptance and treatment. We’ll analyse key business risk through case studies and theory based learning as well as allocation of models. Students will be able to identify and manage business risk whilst linking modern methods to business.

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This one day course is designed as a refresher course for those who need an update on current legal issues. It will cover the follow legal areas:

A contract law update including new cases on contract formation, contract variation, contract terms, contract termination and liquidated damages.

In addition, a number of statutory changes are also covered including TUPE, the Bribery Act, the Modern Slavery Act and the Consumer Rights Act.

5th September 2017 – Birmingham

This one day course is designed for those who are (or may in the future) be engaged in developing contracts. It will cover some of the major terms typically found in contracts including:

  • Exclusion of liability,
  • Force majeure,
  • Performance,
  • Liquidated Damages
  • Quality and Fitness
  • Indemnities
  • Specifications,
  • Description
  • Sub-contracting
  • Intellectual property rights
  • Property and Risk

15th September 2017 – Manchester