CIPS Business Training is a highly sought after and leading CIPS Centre of Excellence. Our commitment to our students is our number one priority and we pride ourselves on our professional and welcoming approach and our responsiveness and helpfulness to our students. Our students success and enjoyment of their studies is paramount to us.
The following code sets out the behaviours and conduct expected of our students when embarking on our CIPS Centre of Excellence professional programmes.
Please read and agree to the following:
I understand that I need to develop open dialogue and good positive communication lines with my study centre team and tutor and advise them of any challenges or issues in relation to my CIPS training.
I understand that I am expected to attend the whole CIPS programme (classes & exams). Absence from any part of the course could jeopardise my chances of successfully passing my CIPS exams and gaining this very valuable qualification.
I accept that my examinations will be booked for me by Chamber Business Training in alignment with my learning modules and in sequence. It is extremely important to note that within reason we will consider any medical or appropriate personal reasons why you cannot take your examination but this request must be put in writing to Rebecca Marrs CIPS Operations Manager at rebecca@cips.training.
Any cancellations of examinations, must be received prior to the examination deadline, any non-attendance on the day due to any medical reasons will require evidence of that and note that only a partial refund will be given.
I will give my tutor and study centre team notice of and reasons for any absence from my classes and exams.
I understand that if I am absent because of illness or some unavoidable reason, it is my responsibility to make up the work I have missed.
I will arrive promptly to all my course sessions, fully prepared, with my book and printed resources.
I will show respect to my tutor and my peers in class and respect confidentiality at all times.
I understand that I may only record sessions with the prior permission of the tutor, and that this recording may only be used for my own personal academic purpose.
I understand that I need to maintain a professional personal presence at all times, if something worries me or I am concerned about something, I will speak with my tutor or study centre team first.
I will not share and disclose any resources with the IP and copyright of CIPS Business Training.
By submitting your registration form, you are entering into a legally binding agreement and confirming that you accept the following terms and conditions in full.
You are expected to maintain professional and timely communication with your tutor and the study centre team and to raise any issues or challenges in relation to your CIPS training as soon as they arise. You are required to attend all scheduled classes and examinations in full. Failure to attend is your responsibility, and East Lancashire Chamber of Commerce is under no obligation to provide additional or replacement sessions. If you are absent, it is your responsibility to catch up on the missed content independently.
You must arrive on time to all sessions, fully prepared with the appropriate materials. You are required to treat tutors and fellow learners with respect and maintain confidentiality at all times. Class recordings, session content, handouts, resources, and any other course materials remain the intellectual property of East Lancashire Chamber of Commerce. These must not be shared, copied, recorded, distributed, or used for any purpose beyond your own academic study. Any unauthorised use or distribution may result in removal from the programme and legal action.
Examinations will be booked on your behalf by Chamber Business Training in accordance with your learning schedule. If you are unable to attend an exam due to medical or exceptional circumstances, you must notify exams@cips.training, in writing, providing appropriate supporting evidence. Cancellations must be submitted before the published CIPS deadline. Failure to attend an exam without notice and evidence may result in you being liable for the full cost. Only partial refunds will be considered and are not guaranteed.
We operate a strict no refund policy. Once your registration form is completed and submitted, the full course fee is payable and non-refundable. Under exceptional circumstances, and at our discretion, we may consider transferring your place to a future intake or to another individual within your organisation. Payment terms will still apply based on the original registration date.
If you are dissatisfied with your tutor, an alternative may be offered where possible. If a course or module is cancelled by Chamber Business Training, an alternative will be offered. Refunds will only be considered if no suitable alternative is available.
If you cancel your Direct Debit, or fail to pay your invoice, you will lose access to all classes, Moodle, and any exams booked by the Chamber team. Access will only be reinstated once the outstanding balance is paid in full. It is your responsibility to ensure that all payment arrangements are maintained for the duration of your studies.
If you wish to pause or defer your studies, this is only permitted once and for a maximum of 12 months. All such requests must be made in writing and are subject to approval.
East Lancashire Chamber of Commerce reserves the right to amend or update these Terms and Conditions at any time without prior notice. The most current version will be provided upon request.
By submitting your registration form and agreeing to these Terms and Conditions, you are entering into a legally binding agreement. No physical signature is required.
