Overview
This course focuses on moving beyond transactional supplier interactions to create collaborative, value-driven partnerships. Participants will learn how to manage suppliers strategically to unlock innovation, reduce risk, and drive long-term value.

Learning Outcomes
Participants will be able to:

• Segment suppliers based on value and risk

• Build trust-based, collaborative supplier relationships

• Drive performance through structured governance

• Manage supplier issues and conflicts effectively

Topics Covered

• Supplier segmentation models

• SRM frameworks and best practices

• Performance management and KPIs

• Collaboration and innovation with suppliers

• Governance structures and relationship reviews

• Managing underperformance and disputes